We accept the return for alteration only in case "critical mistakes" come from us. Costumes have to be returned in original condition as when you receive your order (with tags on, wrapping, boxes etc...). Please contact us within 7 days after receiving your order to inform about the return. When our tag is removed or 7 days pass after receiving or if the dress has been worn even once, we will never accept the return for alteration or refund. Also, please bear in mind as all of our dresses are hand-sewn and custom tailored, the finished dresses may vary by approximately one inch in either direction of the specified measurements. Sometimes there is some tiny spot stain or stains at a fabric backing. We will not accept the return for alteration or refund regarding these.